Online conversations are rapidly taking over the world. Instant messaging apps, Texting services (SMS or MMS), video calls (Skype, FaceTime, and so on) have become indispensable tools at home, school, and work. However, while they are quick and straightforward to use, they do have limitations.
Problems with online conversations:
It is difficult to convey emotions or context: When you do not understand the prevailing emotion behind a message, you’ve miscommunicated. Short answers, for example, can come across as mean or uncaring when the sender was simply in a hurry.
There is nobody language or tone of voice: The meaning of spoken words gets enhanced by facial expressions and tone of voice. It is why sarcasm is difficult to detect in a text.
Can promote poor grammar and spelling habits: For SMS, we frequently use shortened words with no capitalization or punctuation. Furthermore, many of us rely on auto-correct. Overdependence can lead to complacency and the forgetting of spelling rules.
Misunderstandings caused by delays: When we do not receive an immediate response to texts or posts, it can hurt our feelings. We believe the recipient is overlooking us.
Difficulties with technology: Our digital tools rely on electricity, an internet connection, and a phone network.
How to Make Online Conversation More Effective?
With online conversations being so crucial in our daily lives, we must overcome some of these problems. Similar to how best ghostwriting services provide engaging content, your online conversation should be interesting and exciting. Below are some tips to help you make your online conversations clear, appropriate, and attractive:
- Use the proper medium:
Before you send the message, consider whether it is appropriate to send it via text. Text is often regarded as a less formal and, therefore, more petite personal medium. You wouldn’t send an SMS to resign or ask someone to marry you. The length of the message is yet another obvious sign that texting may not be the best option.
- Consider your target audience:
Always consider who you’re sending the message to and who will see it. If you’re texting your boss, you might want to avoid using social media slang, abbreviations, or emojis. If you are complaining or criticizing someone, it is preferable to send the message privately to that person (or speak to them personally). Do not broadcast it to the entire chat group.
- Don’t use all upper case letters:
Using capital letters throughout an SMS, chat message, social media post, or email is never appropriate. Not only will it be difficult to read (we are accustomed to reading lowercase text), but it will appear as if you are in a bad mood or shouting. It’s even a no-no on social media because it makes the poster seem desperate for attention, if not insane. Only use all caps for acronyms or headings.
- Before sending, carefully re-read it:
Poor grammar, incorrect spelling, and even auto-correct can make your text difficult to understand. Make it a habit to read and double-check your work before sending it. Also, double-check that you’re sending your message to the correct person. Know, you can’t get an SMS back once you’ve sent it.
- Don’t make assumptions.
We can become paranoid due to a lack of context and emotion. For example, if someone responds to your lengthy text with “k,” it’s easy to conclude that they don’t consider your message to be necessary. It can irritate you. But what if the other person is unable to compose a lengthy text message because their phone is about to die? Or if they are busy but intend to write a more extended response later? Don’t assume the worst if the meaning is unclear to you. If you’re not sure, ask or call them.
- Should always follow Etiquettes:
Remember that using respectful language is always the best option. It avoids misunderstandings and ensures that your message is understood. Take into account the following:
Timing is everything. Don’t text someone at 3 a.m. and expect an immediate response. Unless the message is exceptionally urgent, send it during business hours if it is about work.
Don’t be aggressive or gossipy: Fighting, gossiping, or disclosing confidential information reflects poorly on you. Keep in mind that texts and posts can be saved and can also be used to your detriment.
Reply as soon as possible: If, due to any reason, you are unable to respond or give a message your full attention, respond with a message such as “I’m busy right now, I’ll get back to you soon” or “I’m sorry for the late reply, I was on a video call with a client.” Make a point of responding when you have the opportunity.
Make your texts as short as possible: make your text precise and clear.
Be mindful of other cultures and how they may communicate differently.
Don’t text while talking to someone: it’s impolite and gives the impression that you’re uninterested in their company.
- Understand when to stop a conversation: Texting is a form of communication similar to verbal or written communication. Be aware when the other person is ready to stop texting and not try to continue or irritate the recipient with texts such as “Are you still there?” or “Why aren’t you replying?”
Texting blunders can be humiliating and cause confusion and frustration with friends and clients alike if you are not careful.
- Above everything, don’t use your phone while driving:
It is the most important rule. Please be very careful and don’t have any online conversations while driving. It will save you from severe injuries and fines.
Keep these effective online conversation tips in mind as you strive to improve your communication skills. Once an online conversation has begun, ask a follow-up question, open-ended questions work best. Avoid asking questions that can get answered with a single word, and don’t give single-word answers to the recipient’s questions. Always have a two-way conversation, and make it precise, clear, and engaging.
