A wedding is a one-time occasion in life that binds two hearts and their families together. Everyone wants to make this day unique and memorable, and the only way to make this day special is wedding photography and videography. A wedding photographer is the most vital person at your wedding. They are responsible for the outstanding wedding photos you will get to cherish and have as a keepsake forever. If you want to have perfect wedding photos, then always look for a professional wedding photographer and check their past portfolio. In case you get some issues in your wedding photography and videography, and the couple is unhappy with your work. In this article, we will share what to do when the couple is unhappy with your wedding photos.
Table of Contents
How To Deal With Your Wedding Photography and Videography Issues
- Talk with the couple
- Stay calm and listen, don’t get personal
- Provide workable solutions
- Learn from the issues
- Select your client carefully
- Overview
How To Deal With Your Wedding Photography and Videography Issues
1. Talk With The Couple
The first thing that can assist in solving any issue is the way of communication. To avoid any problem is never a solution, but it will allow you to learn more. You should listen to the couple properly and find out what was the issue in wedding photography and videography so that you can avoid this problem in the future. Take some time before making any argument, and you need to put yourself in their shoes. Try to understand them and find out what they were expecting from their wedding album. 
2. Stay Calm & Listen, Don’t Get Personal
Maybe you have to listen to some harsh words when a client does not like their wedding album. You need to be quiet and listen to them appropriately. If this issue gets resolved and the client will appreciate your patience. Never get personal on the reaction of the client as it will help you to improve in the future.
3. Provide Workable Solutions
The solution should be based on the nature of the problem. As a professional Bath Wedding Photographer and videographer, you know that it is not possible to re-shoot the wedding ceremony. So what more can you do for them? Offer them free prints of the album, or give them a refund, so that they can understand you are feeling sorry for this issue. You may not like to refund them, or it may not be your fault also, but it is better than losing clients. The client may be so impressed by your kindness, and there may be no option for him to turn around. This will be the result of professionalism and your good reputation, and you will get more clients. 
4. Learn From The Issues
If you were successful in making your client happy, then what makes them satisfied, and what can you do without getting any problem? As a wedding photo and video shooter, all the albums you capture will be a lesson for you. All the mistakes will teach you a good chapter of your profession. Sometimes you may not reach the solution, and you might walk away from the client instead of arguing with him.
5. Select Your Client Carefully
You need to choose your clients carefully, and it is not mandatory to say yes to every customer you get. At the beginning of the wedding photography and videography business, most of the photographers accept all the clients without caring where it will end up. However, the journey will teach you when to accept a wedding client. It may lose you the money, but you will learn when to say or not to a wedding photography client at the right time. Apart from clients, If you are shooting your friends or relatives’ wedding, it is different, both of you may adjust to some extent. When you are going to sign a wedding photography and videography contract. First, you need to go through the whole wedding plan, and then only you need to sign the contract as per the client’s requirements.
Overview
We provide you some points on how to deal with your wedding photography and videography issues. In case you get any problem in the wedding photoshoot, you can follow the tips mentioned above, and it will help you to make your client happy. If you fail or you make any mistake, that does not mean that you are not able to do this job. But always remember that it was a lesson for you to learn something new that you didn’t know before. There comes a time in your life once you walk off from all the drama and other people who create it. Forget the bad, and focus on the good. Love the people that treat you right, pray for those who don’t. Falling down may be a part of life; getting up is a success. We hope that the above-given tips will help you. For more queries and suggestions, write to us below in the comment section, and we will be happy to hear from you.
