Many factors decide the effectiveness and productivity of a business. From competent employees to world-class infrastructure everything adds up to ensure higher revenues and better clients. Businesses work best when each department and the entire team works like a well-oiled machine. Hence, to make sure the smooth functioning of the offices, we do need a competent leadership team that helps in strengthening the team.
One such professional is an office administrator. He/she is the person who makes sure that the business operations must always be smooth. As per the industry leaders, a competent professional with strong administration skills increases the efficiency and productivity of employees to over 90%. Of course, there are some other factors involved also but without strong leadership and administration skills, every other factor would lose its meaning.
This is why professional office administrators in India such as Gurbir Gakhar and others continuously advocate the idea of hiring skilled office administrators.
Below are some of the important responsibilities of an office administrator:
1) Organization
Businesses and their offices can’t work properly if they are disorganized. An office that is not properly organized is likely to bring a bad name to the business. Any visitor visiting the office could get a wrong impression of the business if it is messy. As per the leading administrators around the globe, a disorganized office makes employees inefficient and stressful.
“While it is true that being organized is helpful to maintain a good image and reputation among clients, the best part of getting organized is an increase in the capability to get more work done in less time,” says Gakhar.
2) Time Management
It is one of the main responsibilities of an office administrator to get work done from his team within the stipulated time. It requires strong time management skills to administer an office. From booking appointments to answering company mails, the effectiveness of every office activity depends on this crucial skill. A professional having strong time management skills make sure that everything is in order to avoid any chaos in the future.
3) Customer Services
In present times, the job of an office administrator is not limited to administering the office. Being a leader, he is expected to go the extra mile. A competent office administrator must handle some of the most problematic situations and circumstances. Handling irate clients is one of his/her important responsibilities. His manner must be non-confrontational and conduct must be professional while dealing with clients.
4) Regular Interactions
A professional office administrator understands the idea of having strong communication skills. Hence the communication gap among team members is the one thing that he always avoids. Regular interaction with team members helps in making the office environment cheerful. On the other hand, being cold with colleagues is likely to create trouble and dissatisfaction among them.
5) To Keep Everything in Order
An office administrator is responsible for keeping everything in order. He/she is the person who could be held accountable for the dysfunction of the city. He must have extensive software skills and internet research abilities. He has a whole lot of other duties as well such as organizing travel and accommodation for staff and customers, diary management and arranging appointments. He also books meeting rooms and conference halls.
Conclusion: Many factors decide the effectiveness and productivity of a business. From competent employees to world-class infrastructure everything adds up to ensure higher revenues and better clients. Businesses work best when each department and the entire team works like a well-oiled machine. Hence, to make sure the smooth functioning of the offices, we do need competent leadership that helps in strengthening the team. One such professional is an office administrator.
As per the industry leaders, a competent professional with strong administration skills increases the efficiency and productivity of employees to over 90%. This is why professional office administrators in India such as Gurbir Gakhar and others continuously advocate the idea of hiring skilled office administrators. Some of the important responsibilities of an office administrator include organization, time management, customer services, regular interactions, keeping everything in order, etc.
